Deliveries: All deliveries usually take between 3-10 working days after confirmed payment is received.If you want your item delivered to a different address please contact us on the above number prior to payment. All Goods paid for by PayPal are delivered to CONFIRMED PayPal address ONLY, please ensure you have a confirmed PayPal address if you intend paying by this method.Paypal e-cheques can take up to 10 working days to clear, again if paying by this method we can only deliver to CONFIRMED PayPal address.If collecting this must also be done in person and must bring photo ID with you.All Goods paid for by credit card or debit card do not incur any additional charges, please feel free to contact our sales office to arrange prefered payment method.( Providing we have all details including phone number ) Frequently Asked Questions Please check we can deliver to your postcode prior to bidding/purchase.Īll Deliveries take between 4-7 working days from date of payment. Please note we do not deliver to parts of the Scottish Highlands. It is your responsibility to make sure there is a safe access passage for the appliance to be delivered. They will not remove doors, door frames or even windows. Also if you are concerned about any damage to your floor it is your responsibility to put down a protective layer. It is your responsibility to move any ornaments etc. The delivery crew will make every effort to protect your appliance and home from damage.The delivery team are not able to deliver appliances that they deem too heavy up or down steps.If the team can not safely move the appliance to the desired room then they will deliver it to the nearest point. This is subject to the size of the product ( getting past obstructions / through doorways ) and also in weight. All deliveries are made by a two-man team, they will try to bring the appliance into the room of your choice.In the unlikely event that an item is damaged during transit please refuse delivery and the driver will bring the item back to our warehouse.If you do sign as OK and acceptable then any damage notified afterwards cannot be claimed for. When delivery takes place you must un-pack and fully check the item prior to signing.The delivery company will contact you directly to arrange a delivery date and time slot, we MUST HAVE YOUR TELEPHONE NUMBER, if you do not send it then your appliance will NOT be sent until you do.The vehicles used to deliver our items are 7.5 tonne lorries, please make sure this type of vehicle will fit down your access road.Removable Water Tank External water supply Right: No visible marks to be seen on cameraĬlimate Classification N (Normal) – T (Tropical) Left: No visible marks to be seen on camera Top: No visible marks to be seen on camera
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